We understand online business is a very complex process for a typical business man like you. The moment you go live, you need to worry about a lot more things than before. Worse - things that you do not know anything about.

For many a business, success depends on personal service and their customer loyalty. How do we achieve them on internet, which is in essence impersonal? You understand your customer's needs and behaviour while dealing with them. But how would you understand the information needs, behaviour patterns and decision making processes of an online customer which are quite different and more complex.

You attract you customers by setting up a shop in a busy location, advertising on your window, sending flyers to your target location etc. How would you do them on internet which is open to all, no main streets, no defined geographic locations etc.?

We have sited a few examples so that you get an idea of changed and more dynamic and open markets that have become the order of the day. It throws as many challenges as opportunities. Perhaps more...

Apart from the above pure business and market issues, there are technical and legal issues to deal with as well. For example how do people recognise you on the internet (Domain name registration), how do you set up an online shop ( eCommerce website), how do your customers find you on the internet (SEO, Sponsored links, Google AdWords, Google AdSense), how do they find your products (Site search, Product catalogue), how do they decide to buy your product(Product pictures, animations, demos, specification sheets, testimonials, articles, blogs), how do they place an order( shopping cart, price lists), how do they pay (payment gateway), how do they know what is happening to their order( order tracking), how do you fulfill their orders(Order processing), how do you ship and deliver the orders ( physical delivery is not within scope of eCommerce, you need to make arrangements for delivery by post, courier, pick up etc), how do you handle returns( again not within scope) and we are sure there are a host of other issues.

We take care of all the above issues working with you and on an ongoing basis. It is not a nice looking "html website template" or a "graphic design template". No it is not. It is "Online Business" suite.

The solution includes among many other things hosting, support, advertising, promotions, campaigns, web statistics, reports, customer database management, email / SMS notifications and much more.

A portal is a single gateway to manage all operations of either internal stake holders (Intranet) or external stake holders like partners, suppliers etc.(Extranet) dPortal is a suite of tools, products and frameworks required to build custom easy to use portals.

We can build simple portals to most complex portals requiring huge registration processes, activation processes, multi level access mechanisms, dash boards, workflow, collaborative applications, integration with legacy applications and third party applications.

Automated Business Process Management (Loans, Orders, Inventory, Delivery)

We provide the best of breed solutions for automated business process management and integration with legacy and third party applications.

To site some examples, we have recently developed web applications for the automatic process of loan applications, university admission applications, order processing.

It is good to know what eCommerce is, the benefits, the business applications that make it possible, who are using it and how to make use of it. Instead of our telling you about it, read about eCommerce at Wikipedia which describes it beautifully and very useful.

We have the tools, technology, applications and expertise to manage your eCommerce for you be it Business to Business (B2B) or Business to consumers (B2C).

The solutions cover product catalogues, updatable prices, shopping's cart, secure online payments, order tracking, integration with your line of business (LOB) applications like accounts, orders, inventories, CRM etc.

here are two aspects to it. The business aspects and the technical aspects Internet marketing, also known as on-line marketing, web marketing, emarketing etc, is very cost effective if done properly. Most companies concentrate on "technical aspects", SEO, by using some key words, registering with search engines etc and hope that works for ever. It does not.

Our emarketing experts will work with you on an ongoing basis just like any other business marketing efforts which involve designing campaigns, driving customers to your site, launching campaigns, getting responses, evaluating responses, refining product and service offerings, relaunching and so on. You need to run business online just like your normal business.

We have products, technology and expertise to help our clients with their marketing efforts to realise better ROI continuously and successfully. We can help with SEO, campaigns (email and SMS), surveys, polls, competitions, promotions, advertisements, Google adWords, Google AdSense etc.

We have a suite of products, dPublisher, for publishing any documents, images, photos, newsletters, magazines, articles etc all by yourself. You do not need any software or experience to do it. It is as easy as uploading a file. dPublisher does the rest.

The publication manager allows you to search all your publications using custom defined meta data. What is more important is you can search your publications and republish new publications by mixing and matching the existing content to suit different purposes and contexts.

The publication viewer presents a very intuitive and interesting natural book like interface to view your publications. It is based on our famous natural "page turning" (page flipping) software. It allows zooming and searching.

The dPublisher publication suite is ideal for publishing manuals, books, all the documents in an entire file as a book, newsletters, forms etc. You can also print them when needed.

A CMS is a web application which allows users to control the web material. It might be plain text, images, video, audio etc. It facilitates easy creation, publishing, giving access to people and retiring expired content. In effect, you can manage a website more easily and effectively with a SMS rather than without.

That said, most companies make tall claims about users without any knowledge or experience with systems, or html being able to use their Web CMS. That is just not true.

What actually they meant in real terms is that, once a Web CMS is properly configured and Set up for you, your users can do "day to day content updating" on their own. With a little training, they can also "add pages". The risk involved is minimal and affect only the page or the section they are editing. We call them "Web CMS Simple tasks".

There is another view and set of tasks which require a little more knowledge and expertise. No doubt users can be trained. But the risks are high in case they get it wrong and affect the whole site. These involve information architecture, navigation schemes, access control mechanisms, document structures, page templates, programming modules/components etc. We call them "Web CMS expert tasks".

We look at things from the practical point of view and how they work in real world. No hype. No tall claims. Just the truth! We have an excellent Web CMS called dSiteManager. We do the expert tasks and you can do day to day simple tasks. Ofcourse if you have willing manpower, we will train them to do everything. No worries.

dContract is a novel Contract and Life Cycle Management tool. Unlike many other document management systems, which store documents and display them on demand, dContract is a true contract management system.

Businesses often enter into a number of contracts with all the people it deals with be it dealers, suppliers, vendors, customers, employees, agents etc. Very often it is very difficult to track and manage these contracts. Usually the contracts are kept in the form of a paper document filed in binders. No one knows what they contain. It is a nightmare to locate and retrieve them. Even if you retrieve it successfully, you need to wade through hundreds of pages to find out what you are looking for.

dContract eliminates all the above problems by managing the essential contract structure and terms in what is called "a logical contract". It is highly searchable, comparable and supports full lifecycle events like creation, renewal, updates, versions, expiry, replacement, event notifications etc.

At the same time a physical document matching each of the versions of the logical contract can be uploaded and saved safely for legal purposes.

Besides the dContract supports full workflow and collaborative efforts among different sections like commercial, legal, accounts and greatly reduces the complexity and risks in contract management.

Our contract experts will work with you and create a very effective and easy to use framework specifically meeting your business processes work flow and your contracts.

We can also undertake to set up and configure all your document types, task definitions, workflows, entities, data entry, importing data from other applications and parties etc to speed up the process.

We continue to extend our support on an ongoing basis and can generate useful analysis reports on your contracts performance.

Dynamic web forms (registrations, subscriptions, complaints, grievances, feedback, comments)

dWebform is a dynamic web form. You can create any web form on the fly and publish it so that users can fill in the required information and submit.

The filled in form can be mailed to your preferred email address either in text form or PDF document form.

Very ideal for dealing with various kinds of application forms, registrations, complaints, grievances, comments etc. The scope is unlimited.

Unlike other similar products in the market, dWebform also saves the responses automatically in a dynamically created database which can be used just like any other database for further processing and reporting purposes.

As a value added service, we can design attractive forms, apply your branding, process the submitted forms, generate reports and make beautiful eye catching presentations.

We can also integrate the forms with your existing applications or third party solutions.

If you so desire, we can host the dWebform on our servers and integrate with your website / portal very transparently. This is a non-intrusive approach we take when businesses have huge firewalls, user control policies, access management controls etc. The forms work with their existing policies, users and controls.

This is our core strength and we are the best.

We developed enterprise applications for huge corporate companies like Telstra, New South Wales Lotteries (Australia), Datamail, Reddy group, Euro plan, Mitre10, Truth, Millennium Foods (New Zealand) to name a few recent clients.

We are a certified Microsoft partner and use cutting edge Microsoft technologies like Visual Studio 2008, C# 3.5, ASP.Net 2.0, SQL Server 2005, XML, XSLT, Javascript, Actionscript (animations) and a host of other third party tools and technologies.

We are experts in object oriented methodologies and system designs, excellent flexible data models and efficient use of proven software design patterns.

We have developed very effective software frameworks for many of the common development tasks thus ensuring a very consistent and qualitative output. Our methodologies ensure all the members in the team follow exactly the same tools, the same procedures and the same frameworks thus ensuring easy to maintain applications which reduce the total cost of ownership to clients in the long run. Many bigger companies and even ISO companies cannot match us in analysis, design, frameworks, methodologies, data models and programming standards.

We use easy to understand documentation tools like Visio diagrams, UML diagrams, flow diagrams, examples to document business rules, excel data dictionaries, sample data to validate the data models and business scenarios.

Simply put, we are the best and you can trust.